David, Burgerfi Restaurant
Yuka Loroi, Cassava Restaurant, San Francisco
Alfresco Heating provided outstanding customer service every step of the way. The shipper dented the reflector cover to our patio heater. No problem...Alfresco stepped right in and rushed a replacement as soon as they were aware of it. The manufacturer didn't include two bolts to attach the wheels. No problem...Alfresco stepped right in and rushed what we needed as soon as they were aware of it. While many companies might say "it's not my problem to solve someone else's mistake", Alfresco isn't happy if you are not happy. Your biggest decision should be what to buy, but who to buy it from is a very easy decision. You can trust Alfresco to see you safely through the purchase, shipping, and installation process. They set a very high bar for customer service.
Lane Cardwell, Amazon.com customer
Colette Holt, Oakland, CA
Bob Jones, Severn, MD
Forrest Grummer, Supervisor, Calistoga Ranch
James Stack, Whitefish, MT
Randy Negi, GM, Bridges Restaurant, Danville, CA
Mick Zurich, Homeowner, Elizabeth, PA
Jeremy G, Homeowner, Petaluma, CA
Shelly A., Homeowner, Greenbrae, CA
Lance Piper, Homeowner, Tiburon, CA
Your help through this entire process was amazing. You should be training corporate people on how to make the clients happy with a purchase of this nature. We have never met, I never saw the product in person, pricing was fair and reasonable and the whole process was as easy and painless as I have ever dealt with in all my years.
Vance Maldonado, Crush Wine Lounge TX
Nate Valentine, Blue Barn, Corte Madera, CA
Lindy Hruska, Ballwin, MO
maker of things pretty, San Francisco, CA
John K., Homeowner, Morgan Hill, CA
Kitty King, San Rafael, CA
Randy Cross, Esin Restaurant and Bar, Danville, CA
Pete Osborne, Mission Rock Resort, San Francisco
I got the ontrac package at my door this morning! Boy am I impressed. Thank you for helping me on the phone yesterday with the switch and transformer for my Habanero M20. The electrician is here today and your quick response has made it possible for him to wire it. We still have to plumb the gas, but I can't wait to fire it up! Your professionalism is to be commended.
Karen Gregory, Nipomo, CA
K Johns, homeowner, Blaine, WA
Just want you to know that the heaters you installed have been wonderful! Now we can eat dinner outside any evening that it is not raining (unfortunately, most of the time) and enjoy our panoramic view of the bay area.Thanks!
Barbara M, Homeowner, Oakland CA
I/we have worked with many repair people and I wanted to say thank you for excellent work at a fair price. That kind of service is helpful not only to people who are in this game of penny restaurant business, but rarely found these days.
Karen Goldberg, Tamal Pie Pizza, Mill Valley Calif
We were delighted with your technician for both his help with the new ones and his skill in repairing our old ones. Thank you so much.
Brian Allard, DTC Manager, Bouchaine
We are loving the heaters. They are working great! Thanks again for the job well done!
Sent from my iPhone
Craig Schaufell , Homeowner, Napa CA
Thank you for all of your help!!! We had been doing a lot of research and you were by far the best info and most helpful. Can't wait to be dining in warmth under the stars!
CJ & Tim, Santa Barbara CA
Working with Alfresco was an absolute joy!
Rachael Lobb, GM Thinkers Cafe, San Francisco
Outstanding customer service, reliable, friendly, and helpful!
Robert Goldfarb Homeowner, San Francisco
Alfresco Heating is a past, present, and future vendor for Il Fornaio.
Shaylene Maiden, Facilities Coordinator, Il Fornai
Great Service, including answering all of our questions before the purchase of the electric patio heaters.
Eric Yunker Homeowner, Sausalito, CA
My Alfresco patio heaters cost me only two drinks a day
Eddie Savino, Owner Liverpool Lil's Restaurant, SF
Great job. On time, perfect, clean work. Many thanks!
John Wallau, Owner, Mikes Cafe, Portola Valley, CA
Bob Machlin, Homeowner, Los Altos CA
The heaters look and feel great. We tried them at night and thanks to your design we are perfectly toasty! Thank you for all your help!
Suyun Kim, Hillsborough, California
These took a few months longer then I wanted to get installed but I thought you'd enjoy the end result, they're amazing! Thank you again for your expertise.